Shipping policy

Shipping Policy

Last Updated: September 25, 2026

At Covo, we want your order to arrive safely and as quickly as possible. All orders are processed through our fulfillment partners, with products selected for availability and shipping to customers in the United States.

Order Processing

Orders are typically processed within 3–7 business days after your order is placed.

Processing includes order verification, inventory confirmation, fulfillment preparation, and shipment processing.

Once your order has been shipped, you will receive an email containing your tracking information.

Please note that orders placed on weekends or U.S. holidays may begin processing on the next business day.

Shipping Times

For products shipping from U.S.-based inventory, estimated delivery is generally:

3–8 business days after your order has been processed and shipped.

Therefore, most orders should arrive within approximately:

6–15 business days from the date your order is placed.

Shipping times are estimates and are not guaranteed. Actual delivery times may vary depending on the product, destination, carrier, inventory availability, weather, holidays, and other circumstances outside of Covo's control.

Shipping Costs

Shipping costs are displayed at checkout based on the products in your order and the shipping destination.

When promotional free shipping is offered, the applicable shipping offer will be displayed on our website or at checkout.

Order Tracking

Once your order has shipped, you will receive an email with your tracking information.

Tracking information may take 1–3 business days to become active after the carrier receives the package.

If your tracking information has not updated immediately, this does not necessarily mean that your package is lost or delayed.

Delivery Delays

While we work with fulfillment partners and carriers to provide reliable delivery, occasional delays can occur.

Delays may result from:

Carrier volume
Severe weather
Holidays
Incorrect or incomplete shipping information
Inventory availability
Carrier processing delays
Other circumstances outside of Covo's control

If your order experiences an unexpected delay, we will work with you to determine the status of your shipment and provide available tracking information.

If we learn that we cannot ship your order within the timeframe represented at checkout, we will notify you and provide the appropriate options regarding the delayed shipment.

Lost or Stolen Packages

Covo is not responsible for packages that are confirmed by the carrier as delivered to the address provided at checkout but are subsequently lost or stolen.

If your tracking information shows that your package was delivered but you cannot locate it, we recommend:

Checking around your delivery location.
Asking household members or neighbors if they received the package.
Checking with your local carrier.
Contacting the carrier directly using your tracking number.

If you still cannot locate the package, contact us at [covo.tech1@gmail.com], and we will do our best to assist you.

Multiple Products in One Order

If your order contains multiple products, items may occasionally arrive in separate packages depending on product availability and fulfillment location.

You may receive separate tracking numbers for different items in the same order.